Our Services
In addition to expert property management services, we connect visitors with short-term and long term rentals. Our concierge vacation services include arranging airport transportation, transportation during your stay, private chef services, mezcal tastings, massages, Sian Kaan tours, yoga classes, Mexican cooking classes and bespoke offerings...making your time in paradise a dream (no nightmares allowed).
Carefree Home Mgmt for Owners
Connect with the people you can trust to protect and optimize your investment property in Tulum. Specialized care daily.
Navigating Tulum - Support For Visitors
Need help navigating your time in Tulum? Skip the tourist traps and discover our insider’s experience. Set up a consult call!
FAQs
WHEN IS TULUM HIGH-SEASON?
December 15th to mid-January is considered peak high-season. Hotel and taxi rates can double at this time since the local economy does most of its annual business in just 2-3 months. More broadly, high-season is November through April.
WHERE CAN I CHANGE MY DOLLARS?
There are many banks in Tulum where you can exchange your dollars for pesos or take out pesos at the ATM. The banks with the best rates and lowest fees are usually Banco Azteca and CIBANCO. San Jorge Casa de Cambio is a reliable currency exchange chain. Always remember to bring your passport.
Are there food and/or grocery delivery serviceS available?
Yes. The app and website Tomato.com delivers food to your door from hundreds of restaurants in Tulum. There is also a service called Rappi. The superstore Chedraui delivers groceries as well.
How Can I get drinking water at home?
You can bring your empty 5 gallon bottles called “garrafones” (the 20 liter bottles that you will find in all the houses) to almost any grocery or convenience store and they will exchange your empty ones for full ones. Agua Cristal is usually 40 pesos. There is also an Agua Cristal home delivery service. For Alkaline water there is a delivery service called Agua Viva. Refills are 70 pesos. If you need to buy more bottles, you can buy new ones from any of the delivery services or convenience stores like OXXO.
IS TULUM SAFE?
Tulum is a place where many expats live and there are international visitors from all over the world. It is generally a safe place to live and visit. Most crime is petty theft, or crimes of opportunity, so like in any city in the world, you just want to lock your things up and be aware of your surroundings.
WHAT’S THE BEST NEIGHBOURHOOD FOR MY AIRBNB? WHAT’s CLOSEST TO THE BEACH?
The most popular neighbourhood for AirBnBs is La Veleta due to its vibrant shops, cafe and restaurant culture, walkability and great architecture. Most AirBnBs in La Veleta can access the Hotel Zone and beach in 10 minutes via Kukulkan Road. Aldea Zama is the “Beverly Hills” of Tulum with exclusive condos.
IS THERE A GOOD GYM?
There are several gyms in Tulum at different price points – Evolve, Jungle Gym, Smart Fit, G.O.A.T., CrossFit, and there’s a three story gym in Los Amigos/Central Park. A new, affordable gym was added to the Chedruai grocery story complex. There are also several pilates studios and dance studios, and a plethora of yoga studios at places like Holistika in town or Ikal at the beach.
Which car rental has the best rates?
In our experience, America has the best rates and most reliable service in Tulum. Note that making a reservation online with a car rental company has no relation to their inventory or whether a car is actually available for you. Best to call head and verify!
"When my house in Tulum flooded, and I was out-of-country, Christina and Gabriel handled everything - communicating every detail, coordinating clean-up - and putting my home in Tulum back on the rental market in record time. There is no one else I would trust to go above and beyond like that".
- ALEX, Arizona, USA
“…I can’t rave enough about Christina. I’ve stayed in a lot of AirBnBs but no one has been as helpful, kind and responsive. She’s an absolute gem.”
- JACLYN, Toronto, Canada
